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How it works

Live in 30 minutes,
loved in a week

Clinixa is designed for clinic staff who don't have time for complicated software. Here's exactly how it fits into your day — for your team and your patients.

Clinic team journey

From signup to fully operational

Most clinics are live the same day they sign up. No IT department required.

01
Day 1 · ~10 minutes
Create your clinic profile
Sign up and fill in your clinic details — name, address, working hours, and the services you offer. Add each doctor with their individual schedule and appointment types.
Set different appointment durations per doctor or service type
Upload your clinic logo for a branded experience
Configure buffer time between appointments to avoid overruns
Clinic Setup
Clinic name
City Medical Centre
Opens at
08:00 AM
Closes at
06:00 PM
Doctors added
Dr. Patel · Dr. Chen
Setup 75% complete
02
Day 1 · ~5 minutes
Share your booking link
You get a personalised booking URL — something like clinexa.ai/citymedicaL. Share it on your website, WhatsApp status, Facebook page, or just text it to patients directly.
Works on all devices — no app install needed for patients
Embed the booking button on your clinic's website with one line of code
Supports multiple languages for diverse patient populations
Share Booking Link
✓ 12 bookings received in the last hour
03
Every day · ongoing
Manage the queue in real time
Each morning, open the Clinixa dashboard — appointments are already there. As patients arrive, check them in with one tap. The live queue updates instantly for your whole team and your patients.
Mark patients as Arrived, In Consultation, or Done in one click
Add walk-in patients directly to the queue from the dashboard
Staff at the front desk and in consulting rooms see the same live view
Live Queue
Dr. Patel — Room 1
Live
1
Sarah Thompson
Now
2
James Okafor
~8m
3
Maria Santos
~18m
04
End of day · 2 minutes
Review your clinic's performance
At the end of each day, Clinixa summarises how your clinic performed — patients seen, average wait time, no-show rate, and more. Use it to tweak your scheduling over time.
Daily summary email sent to clinic managers automatically
Spot which days or doctors tend to have longer waits
Track your no-show rate trending down over weeks
Day Summary
34
Patients seen
↑ 4 more than yesterday
11m
Avg wait
↓ 3 min improvement
2
No-shows
↓ from 6 last month
4.9★
Patient rating
↑ Great day!
Patient journey

Booking to consultation, stress-free

No phone calls, no waiting room anxiety, no guesswork. Here's what your patients experience.

01
Any time · 2 minutes
Book online, no app needed
Patients tap your clinic's booking link — from WhatsApp, your website, or a Google search — and are taken to a clean booking page. They choose their doctor, pick a date and time, and confirm. Done.
Works on any smartphone browser — no download required
Shows only real available slots, no back-and-forth
Instant SMS + email confirmation with all appointment details
Book an Appointment
Select doctor
Dr. Patel — General Practice
Select date
Thu, 26 Feb 2026
09:00
09:30
10:00
✓ Appointment confirmed — SMS sent
02
24 hours before · automatic
Get a reminder so they don't forget
Clinixa automatically sends a reminder the day before, and again 2 hours before their appointment. No action needed from your staff. Patients can confirm or cancel directly from the message.
Reminder includes the doctor's name, time, and clinic address
Patients can cancel with one tap, freeing the slot instantly
Sent via their preferred channel — SMS, email, or WhatsApp
SMS Reminder
From: City Medical Centre
Hi Sarah 👋 Reminder: your appointment with Dr. Patel is tomorrow at 9:00 AM. Reply CANCEL to free your slot.
Thu, 25 Feb · 4:00 PM
✓ Confirm
Cancel
03
On the day · arrival
Check in and track their place in queue
When patients arrive, they tap their confirmation link to check in — or the front desk checks them in. From that moment, they can see their queue position and estimated wait on their phone from anywhere in the waiting area.
Patients can wait in their car and come in when they're next
Live queue updates in real time as the doctor moves through patients
"You're next!" alert sent automatically when they're 2nd in line
Your Queue Status
Your position
#2
Estimated wait: ~8 minutes
🔔 You'll be notified when you're next
04
After the visit
Rate the experience
After their appointment, patients receive a short satisfaction survey via SMS. Their responses feed directly into your clinic's analytics dashboard, giving you ongoing feedback to improve.
One-question survey takes under 10 seconds to complete
Aggregate ratings visible in your analytics dashboard daily
Low ratings trigger an optional private follow-up message
Patient Feedback
How was your visit to
City Medical Centre?
😞 😐 🙂 😊 😄
✓ Thank you, Sarah! See you next time.
A typical clinic day

What Clinixa handles while you focus on patients

7:45 AM
Morning briefing email arrives in your inbox
Before you even open the app, Clinixa has sent your clinic manager a summary: 34 appointments today, 3 patients yet to confirm, and estimated peak hour is 10–11am.
Booking
8:00 AM
Clinic opens — queue dashboard is live
Staff open the dashboard. All of today's appointments are visible with check-in status. First patient arrives and is checked in with one tap.
Queue
8:30 AM
Automatic reminders fire for mid-morning appointments
Patients booked for 10–11am receive their 2-hour reminder via SMS. No staff action needed.
Reminder
9:45 AM
One patient cancels via reminder link
A 10:00 AM patient taps "Cancel" in their reminder. The slot opens immediately, and another patient on the waitlist is notified automatically.
Booking
Throughout the day
Patients track their queue position from the waiting area
Patients waiting see live updates on their phones. Two patients choose to wait in their cars, freeing up seats in the waiting room.
Queue
6:00 PM
End-of-day summary generated
34 patients seen, average wait time 11 minutes, 2 no-shows (down from 6 last month), patient satisfaction 4.9 stars. Tomorrow's appointments already loaded.
Analytics
★★★★★

"The setup really did take less than 30 minutes. I thought there'd be a catch. There wasn't."

NP
Nadia Patel
Practice Manager, HealthFirst
★★★★★

"Our patients love knowing their place in the queue. The waiting room feels completely different now — calm."

DR
Dr. Rania Hassan
Medical Director, City Medical
★★★★★

"I was sceptical about yet another SaaS tool. Within a week I couldn't imagine running the clinic without it."

JO
James Osei
Head Nurse, Meridian Health
See it yourself

Start your free trial in 5 minutes

No technical setup. No credit card. Invite your team and be live the same day.