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Everything you need

Features built for real clinic life

From first booking to final checkout, every Clinixa feature is designed around how clinics and patients actually behave — not how software teams imagine they do.

Online Booking

Appointments booked
around the clock

Your customised booking page lets patients choose their doctor, pick a slot, and confirm — all without a single phone call. Works on any device, in any browser.

✓
24/7 self-service — patients book at midnight if they want, without bothering your front desk.
✓
Doctor & service selection — patients pick their preferred doctor and appointment type from your published list.
✓
Shareable booking link — paste it on your website, WhatsApp, or Instagram bio. One link, done.
✓
Instant confirmation — patients receive an immediate confirmation via SMS and email the moment they book.
Clinixa — Appointment Calendar
February 2026
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09:00
Sarah Thompson
General check-up · Dr. Patel
09:30
James Okafor
Follow-up · Dr. Chen
10:00
Maria Santos
Prescription renewal · Dr. Patel
Queue Management

Waiting rooms that actually work

Your staff manage a single live dashboard. Patients track their place in the queue on their own phone — no crowding, no confusion, no repeated "how long will it be?" questions.

✓
Unified walk-in + booked queue — both types of patients flow through the same system seamlessly.
✓
Live position & wait time — patients see "You are #3, estimated 14 minutes" on their phone in real time.
✓
One-click status updates — staff mark patients as Arrived, In Consultation, or Done in a single tap.
✓
Multi-room support — manage separate queues for different doctors or departments simultaneously.
Live Queue — Room 1 · Dr. Patel
Patient Queue
Live
1
Sarah Thompson
General check-up · Checked in 9:04am
Now
2
James Okafor
Follow-up · Appt 9:30am
~8 min
3
Maria Santos
Prescription renewal · Walk-in
~18 min
4
Ahmed Al-Rashid
Blood pressure check · Appt 10:00am
~28 min
4
In queue
14m
Avg wait
22
Seen today
Automated Reminders

No-shows down by 60%,
automatically

Clinixa sends confirmation messages, pre-appointment reminders, and "it's your turn soon" alerts — all triggered automatically, with no manual effort from your staff.

✓
Multi-channel — reach patients via SMS, email, or WhatsApp based on their preference.
✓
Configurable timing — set reminders for 24 hours before, 2 hours before, and when they're next in queue.
✓
Custom message templates — personalise reminder content with your clinic's name, tone, and branding.
✓
One-tap cancellation — patients can cancel directly from the reminder, freeing the slot for another patient instantly.
Reminder Settings
💬
Booking confirmation · SMS
Sent immediately after booking is made
📧
24-hour reminder · Email
Sent the day before the appointment
💬
2-hour reminder · SMS
Sent 2 hours before appointment time
🔔
Queue alert · Push notification
Sent when patient is 2nd in queue
📉 No-show rate this month: 4.2% (was 11.8%)
Analytics & Reporting

Run your clinic on data, not gut feel

See exactly how your clinic is performing — peak hours, no-show patterns, average wait times, doctor utilisation — and make confident, evidence-based decisions.

✓
Daily & weekly summaries — a digest of key metrics delivered to your inbox every morning.
✓
Peak hour heatmaps — see which days and times are busiest so you can staff and schedule accordingly.
✓
No-show trend tracking — monitor no-show rates by doctor, day, and appointment type over time.
✓
Exportable reports — download CSV or PDF reports for billing, compliance, or management review.
Analytics — February 2026
Total appointments
342
↑ 18% vs last month
No-show rate
4.2%
↓ 7.6% improvement
Avg wait time
11m
↓ 4 min faster
Patient satisfaction
4.8★
↑ 0.3 pts this month
Weekly throughput
New — Website Booking Widget

Turn your clinic website into a
24/7 booking machine

Patients visit your website at midnight, on weekends, between meetings. With the Clinixa widget embedded, they can book — right then, right there. No calls. No waiting. No missed opportunities.

3×
more bookings from
website visitors
~2 min
to embed on
any website
100%
real-time availability
always up to date
Website widget

One line of code.
Bookings on your website.

Clinixa generates a lightweight embed script for your clinic. Paste it anywhere on your website — WordPress, Wix, custom HTML — and a fully functional appointment booking widget appears instantly. No developer required.

✓
Auto-branded — the widget inherits your clinic name, logo, and doctor list automatically from your Clinixa account.
✓
Always in sync — real-time availability is pulled live, so patients only see slots that are actually open.
✓
Mobile-responsive — the widget adapts perfectly to phones, tablets, and desktops without any extra configuration.
✓
All plans included — the website widget is available on every Clinixa plan, including Basic.
1
Copy your script — one unique script tag from your Clinixa dashboard.
2
Paste it — add it before the </body> tag on any page of your website.
3
Done — the booking widget is live. Bookings flow straight into your Clinixa dashboard.
index.html
<!-- Paste before </body> on your website -->
<script
  src="https://clinixaonline.com/widget.js"
  data-clinic="your-clinic-id"
  data-theme="light"
  data-lang="en"
></script>
www.citymedical.ae/#book
CM
City Medical Centre
Book an appointment online
Select a doctor
RP
Dr. Rania Patel
General Practice
JO
Dr. James Okafor
Internal Medicine
Pick a time slot — Today
9:00
9:30
10:00
10:30
11:00
11:30
Feature comparison

See exactly what's
in each plan

Feature Basic Standard Advanced
Booking
Online booking page✓✓✓
Website booking widget✓✓✓
Embed script for own website✓✓✓
Patient mobile app access✓✓✓
Multi-doctor scheduling—✓✓
Custom branding——✓
Queue Management
Live queue tracking✓✓✓
Patient-facing queue view✓✓✓
No-show tracking—✓✓
Multi-branch support——✓
Reminders
Email reminders✓✓✓
WhatsApp reminders—✓✓
Analytics
Basic reports✓✓✓
Analytics dashboard—✓✓
Advanced analytics——✓
Technical
API access——✓
Priority support—Email✓
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